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QUESTION 21
Which object is required to use a forward mailbox with the E-mail Router?
A. an outgoing email profile
B. an email server profile
C. a forwarding rule
D. a queue in Microsoft Dynamics CRM Online
Answer: B
QUESTION 22
You need to use information from email headers to link email messages to relevant records in Microsoft Dynamics CRM. Which email message-processing feature should you use?
A. CRM for Outlook
B. forward mailbox
C. Email Router
D. server-side synchronization
Answer: D
QUESTION 23
You use the Microsoft Dynamics CRM for Outlook client. You need to ensure that the Track button is selected automatically when an email message is sent to a Microsoft Dynamics CRM account. In the Set personal options dialog box, which two tracking options should you set? Each correct answer presents part of the solution.
A. Select the Email messages from Microsoft Dynamics CRM records that are email enabled check box.
B. Select the Email messages from CRM Leads, Contacts, and Accounts check box.
C. Select the Check incoming email in Outlook and determine whether an email should be linked and saved as a Microsoft Dynamics CRM record check box.
D. Select the All email messages check box.
Answer: C
QUESTION 24
Which configuration supports server-side synchronization?
A. Microsoft Dynamics CRM Online and Microsoft Exchange Online
B. Microsoft Dynamics CRM On-Premises and Microsoft Exchange Online
C. Microsoft Dynamics CRM Online and Microsoft Exchange 2013 On-Premises
D. Microsoft Dynamics CRM Online and Microsoft Exchange running in Microsoft Azure
Answer: A
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