Category: Microsoft Dynamics CRM Exam Collection

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QUESTION 50
Which two statements about queues are true? (Choose two.)

A.    Queues allow users to remove themselves from responsibility for an item by using the Remove button.
B.    Queues allow users to process items that they do not own.
C.    You can delete a queue item without deleting the record for which the queue item was created.
D.    Queues allow users to see multiple record types that require action in one list.

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QUESTION 43
You have a Dynamics CRM organization that uses server-side synchronization to process email. A manager requests that you create the mailbox records defined as shown in the following table:

You need to identify which record will fail to be created. Which record should you identify?

A.    User2
B.    User3
C.    User1
D.    User4

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QUESTION 36
You work for a hotel chain. You integrate Dynamics CRM and Microsoft Social Engagement. You need to identify which sources are available for Microsoft Social Engagement. What are two possible sources? (Choose two.)

A.    Twitter
B.    Facebook
C.    Trip Advisor
D.    Instagram

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QUESTION 29
Your Dynamics CRM organization uses Microsoft Yammer. You plan in enable integration with Yammer to replace the default CRM activity feeds. You need to identify which security rights are required to enable the integration. Which two security rights should you identify? (Choose two.)

A.    Dynamics CRM administrator
B.    Dynamics CRM System Customizer
C.    Yammer administrator
D.    Microsoft SharePoint administrator
E.    Microsoft Office 365 administrator

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QUESTION 22
You have an opportunity record. When you attempt to increase the Estimate Revenue field, you discover that the field is locked. You need to identify a possible cause of the issue. What should you identify?

A.    The products in the opportunity are write-in products.
B.    The estimated revenue exceeds the budget amount.
C.    The opportunity contains conflicting currencies.
D.    The method of revenue is system-generated.

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QUESTION 15
You have a Dynamics CRM organization that uses Microsoft OneNote integration. A user named User1 enters some information in a OneNote notebook for an account record named Account1. User1 owns the record for Account1. You need to identify who can open the notebook tor Account1 directly from OneNote. Who should you identify?

A.    all of the users who can view a notebook in CRM
B.    only User1
C.    all of the users who have Read access to Account1 in CRM
D.    all of the users who can add notes ro Account1 in CRM

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QUESTION 8
Your company wants to capture Dynamics CRM-related notes in Microsoft OneNote. You need to configure integration between OneNote and CRM. What should you configure before you can configure OneNote integration?

A.    Microsoft Yammer integration
B.    Server-based Microsoft SharePoint integration
C.    Microsoft Social Engagement
D.    Microsoft Office 365 Groups

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QUESTION 1
You have two opportunities named Opp1 and Opp2 that created to a customer. The customer request a single quote that contains the line items from both opportunities. From Opp1, you generate a new quote that contains all of the line items in Opp1. You need to add the line items in Opp2 to the quote. What should you did?

A.    From Opp2, Click Assign
B.    From Opp2, Click New Quote
C.    From the quote, Click Get Products
D.    From the quote, associate the quote to Opp2

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QUESTION 64
You create an opportunity report by using the Report Wizard. The report returns too many records. You need to reduce the number of records returned by the report. Which two actions should you perform? Each correct answer presents a complete solution. (Choose two.)

A.    Make the report a personal report.
B.    Reduce the number of columns.
C.    Designate a top or bottom number.
D.    Apply a filter.