Category: MB-200 Exam Questions

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NEW QUESTION 161
You are a Dynamics 365 Customer Service administrator. Clients report that documentation they receive from the organization often uses different logos and fonts. You need to standardize branding for all internal Microsoft Word documents. Which two templates can you use? (Each correct answer presents a complete solution. Choose two.)

A.    email
B.    article
C.    global
D.    page
E.    mail merge

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NEW QUESTION 140
Case Study – Lamna
……
You need to make the Child Attendance report available. What should you do?

A. Transfer the Child Attendance report by using a third-party tool.
B. Open the Child Attendance report from the sandbox and change the data source to production.
C. Add attendance log to the related record types.
D. Add the report to a solution and export the solution. Next, import the exported solution into production.

Read more

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NEW QUESTION 80
You are a Dynamics 365 for Customer Service system administrator. You need to implement a Dynamics 365 portal that allows customers to perform the following tasks:
– Post product experience information to forums.
– Enter issues in an online support center.
– Enter ideas for future products.
Which type of portal should you implement?

A.    Partner
B.    Customer Self-Service
C.    Employee Self-Service
D.    Community
E.    Custom

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NEW QUESTION 1
You export a Microsoft Excel workbook from Dynamics 365. The workbook contains 10,000 rows of data. You email the workbook and a description of the data to another user. The user reports that they can only see 500 rows of data. You need to determine why the user cannot view all the data. Why is the user unable view all available data?

A.    You exported a static worksheet.
The user does not have the appropriate security role in Dynamics 365 to see all records.
B.    You exported a PivotTable worksheet.
The user does not have the appropriate security role in Dynamics 365 to see all records.
C.    You created a chart in Dynamics 365 Customer Engagement and exported the chart.
D.    You ran a report in Dynamics 365 Customer Engagement and then saved the report as an Excel file.