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NEW QUESTION 1
You plan to send an email message to several contacts. Litmus is not configured. You need to ensure the email will render correctly on a generic tablet device. Which feature should you use?
A. Check for Errors
B. Basic Preview
C. Go Live
D. Inbox Preview
Answer: D
NEW QUESTION 2
Where should you specify the sales ready score?
A. customer journey
B. lead record
C. landing page
D. lead scoring model
Answer: D
NEW QUESTION 3
You identify a new lead. The individual continues in the customer journey. When should the sales team engage with the lead?
A. When a lead signs up (of your newsletter.
B. The first time a lead opens your email.
C. When the lead status reason is set to Qualified.
D. When lead storing sets the Sales Ready status to Yes.
Answer: A
NEW QUESTION 4
You need to create a landing page that includes a form to capture contact information from visitors to your company’s website. What should you do?
A. Create a page and add a form by using the form lookup control.
B. Create a page and drag and drop a form from the toolbox.
C. Create a page and add a form from the form Gallery.
D. Create a page and change the page purpose to contact capture.
Answer: D
NEW QUESTION 5
You are planning a customer journey. You need to define your target audiences. Which three segment types can you use? (Each correct answer presents a complete solution. Choose three.)
A. Compound
B. Dynamic
C. Subscriber
D. Union
E. Static
Answer: CDE
NEW QUESTION 6
You need to create a subscription center marketing form. Which two toolbox elements must you implement? (Each correct answer presents part of the solution. Choose two.)
A. Submit button
B. Field
C. Do not email
D. Captcha
Answer: AB
NEW QUESTION 7
You need to create a survey that complies with your organization’s corporate design rules. Which customization option can you use?
A. Create and use a theme that includes your corporate web colors.
B. Create and combine multiple themes that include your corporate fonts.
C. Embed JavaScript code.
D. Upload and use multiple image files in the survey.
Answer: B
NEW QUESTION 8
You must evaluate results for a specific survey record. You need to run a report from the survey record. Which report type can you run?
A. Campaign Effectiveness
B. Customer Effort Score
C. Net Promoter Score
D. CSAT
Answer: C
NEW QUESTION 9
You create a survey. You need to ensure the survey is ready for distribution. What should you do?
A. Email a link.
B. Clone the survey.
C. Publish the survey.
D. Assign the survey to a contact.
Answer: B
NEW QUESTION 10
You need to incorporate social media in a customer journey. What should you use?
A. Launch Workflow
B. Activity
C. Record Update
D. Custom Channel
Answer: A
NEW QUESTION 11
You are performing initial set up steps for Dynamics 365 for Marketing. What must you provide during first time setup?
A. company name and email address
B. subscription center
C. physical sender address
D. company phone number
Answer: B
NEW QUESTION 12
You need to create a webinar invitation that you can distribute to your contacts. Which tool should you use?
A. Portals
B. Customer Journey
C. Marketing Emails
D. Event Invitations
Answer: B
NEW QUESTION 13
……
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